We want you to be fully satisfied with your purchase from DJI Mini Shop. If for any reason you are not completely happy with your order, please review our return and refund policy below:

Return Policy:

• Return Period: You may return items within 30 days from the date of delivery.

• Condition: The returned products must be unused, in their original condition, and with all packaging intact.

• Return Process: To initiate a return, please contact us at support@djimini.shop or call us at +1 740 211 6930. Our team will guide you through the return process.

• Return Shipping: The customer is responsible for return shipping costs, unless the item was damaged or defective upon arrival.

Refund Policy:

• Processing Time: Refunds will be processed once the returned item has been received and inspected. This usually takes 5-7 business days.

• Refund Method: Refunds will be issued to the original payment method.

• Exceptions: Certain items such as opened or damaged products may not be eligible for a full refund.

Damaged or Defective Items:

If your product arrives damaged or defective, please contact us within 7 days of receiving the item for assistance with a return or replacement. In these cases, we will cover the return shipping cost.

For any further questions or concerns regarding returns and refunds, feel free to reach out to us.